Distribution Differentiation and Influencing Factors of the High-Quality Development of the Hotel Industry from the Perspective of Customer Satisfaction: A Case Study of Sanya

Achieving customer satisfaction is an important goal of the high-quality development (HQD) hotel industry. The purpose this study to summarize spatial distribution characteristics and influencing factors HQD industry better help improve realize Taking Sanya as example, applied kernel density analysis, grid analysis a geographically weighted regression (GWR) model reveal research results show that (1) from 2010 2020, both budget hotels luxury showed increasing trend year by degree agglomeration was continuously strengthened. (2) overall in at medium high level, but between different regions unbalanced. level eastern part city than western region. (3) There are significant differences its hotels. (4) Hardware facilities, price levels, market popularity traffic conditions have positive impact on industry, while scale business prosperity negative public service does not pass significance test. conclusions can provide theoretical reference for decision-making urban tourism.